SHOP TERMS & CONDITIONS

WELCOME

We are committed to providing you with the best products for your skin, please contact us if you have any queries.

PAYMENT

We accept Visa, MasterCard and Amex, payment is in NZD.  We use PayPal credit card facility.

You will not need a PayPal account to purchase through PayPal.

Please use CHECKOUT button option to enable payment by direct credit / bill payment.  ( Offline Payment NZ only - bank details provided )  

Packages will be sent once payment is received.

Please contact us if you have any problems with payment.

SHIPPING

All purchases will be sent through CourierPost ( Signature Required ) and are generally an overnight service, however please allow 1-3 working days, rural areas may take longer, and there can be delays over the Christmas period. All orders are tracked and need to be signed for upon delivery.

Your products will be sent to the address given during check out.

A courier charge of $7 per order applies within NZ nationwide.

REFUNDS & EXCHANGES

If you are unhappy with the goods you have purchased from us, we will happily refund your credit card or issue you with a credit note valid for 6 months from date of purchase, which ever you prefer.

This will be issued providing we receive the goods back in original condition and within 10 working days from purchase, unused and in their original packaging. We do not refund shipping costs for returned goods.

PRIVACY

We are committed to protecting your privacy and will not sell any information that identifies you personally to any other company or third party organisation.